Returns Policy
If Osburn Distributors makes a mistake in your order, please contact Ted@nokout.com for return options - we will pay for the return. If you make a mistake in your order, you will be responsible for all return shipping charges and an $8 restocking fee will be assessed to your credit card.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Please call 866.551.1927 to confirm that your return is valid. Ask for Lou or Ted.
No returns will be possible after 35 days from shipment date. ALL refunds must be applied for before the 35 days have passed.
Refunds are never given on shipping charges. (NO EXCEPTIONS EVER) Shipping charges are computed "real time". If a problem occurs and the system can not communicate with the UPS server, the estimated rates could be inaccurate. If this occurs, the rates will adjusted at a later date.
Shipping
We can ship to virtually any address in the US. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Below is a map showing extimated delivery times for UPS ground shipping.
